Shipping & Orders
Do you offer free shipping?
Yes. We offer free shipping nationwide on all Furplay orders. No minimum spend required.
Shipping is available across the Philippines, and each order is carefully packed and quality-checked before dispatch to ensure it arrives in excellent condition.
For holiday periods or special campaigns, shipping timelines may vary. Any updates will always be communicated on our website and order confirmations.
When will my order ship?
All orders placed during the holiday period will begin shipping on December 30, 2025, due to high order volume and courier delays.
Why is shipping scheduled after the holidays?
The holiday season affects courier capacity nationwide. To ensure your order is packed properly and arrives safely, we’ve scheduled shipping once operations stabilize.
Can I request customizations?
We’re open to special orders and custom requests depending on quantity and feasibility. Please contact us directly for discussion and pricing at hello@furplayph.com
What payment methods do you accept?
We currently accept Cards, GCash, and selected payment options at checkout via our partner secured payment gateway Payrex.
Does Furplay support animal rescues?
Yes. A portion of every purchase supports PURPAWS, a local animal rescue in General Santos City, helping provide food, medical care, and safe shelter for rescued animals.